Information and Communication Technologies in Tourism 2009: Proceedings of the International Conference in Amsterdam, The Netherlands, 2009

th This year the ENTER conference will be celebrated for the 16 time. Founded in 1993 as an interface between information and communication technologies on the one side and travel and tourism on the other, ENTER has steadily matured to become the world’s premier global conference in this fascinating and constantly advancing and progressing area of research and praxis. The aim and unique purpose of ENTER is to bring together practitioners from the travel and tourism industry, representatives from national and regional tourism boards, and academics and researchers from different disciplines to facilitate the exchange and joint development of new ideas, innovative approaches and advanced solutions. Therefore, research findings presented at ENTER always have a strong relationship and relevance to problems faced by the industry. Information and communication technologies have reshaped the travel and tourism industry in the last decade and new topics and corresponding challenges are evolving rapidly. The dynamic nature of tourism markets has become ever more pronounced and innovative business models like online communities continue to emerge. ENTER 2009 pays attention to this situation and the theme eTourism: dynamic challenges for travel and tourism expresses the objective to present a collection of cutting-edge academic and industrial research as well as practical applications dealing with new challenges and new ways of doing business in a rapidly changing and highly dynamic environment.