They Ask, You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer

Cover
John Wiley & Sons, 06.08.2019 - 352 Seiten

The revolutionary guide that challenged businesses around the world to stop selling to their buyers and start answering their questions to get results; revised and updated to address new technology, trends, the continuous evolution of the digital consumer, and much more

In today’s digital age, the traditional sales funnel—marketing at the top, sales in the middle, customer service at the bottom—is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have, and address them as honestly and as thoroughly as possible. Every day, buyers turn to search engines to ask billions of questions. Having the answers they need can attract thousands of potential buyers to your company—but only if your content strategy puts your answers at the top of those search results. It’s a simple and powerful equation that produces growth and success: They Ask, You Answer.

Using these principles, author Marcus Sheridan led his struggling pool company from the bleak depths of the housing crash of 2008 to become one of the largest pool installers in the United States. Discover how his proven strategy can work for your business and master the principles of inbound and content marketing that have empowered thousands of companies to achieve exceptional growth.

They Ask, You Answer is a straightforward guide filled with practical tactics and insights for transforming your marketing strategy. This new edition has been fully revised and updated to reflect the evolution of content marketing and the increasing demands of today’s internet-savvy buyers. New chapters explore the impact of technology, conversational marketing, the essential elements every business website should possess, the rise of video, and new stories from companies that have achieved remarkable results with They Ask, You Answer.

Upon reading this book, you will know:

  • How to build trust with buyers through content and video.
  • How to turn your web presence into a magnet for qualified buyers.
  • What works and what doesn’t through new case studies, featuring real-world results from companies that have embraced these principles.
  • Why you need to think of your business as a media company, instead of relying on more traditional (and ineffective) ways of advertising and marketing.
  • How to achieve buy-in at your company and truly embrace a culture of content and video.
  • How to transform your current customer base into loyal brand advocates for your company.

They Ask, You Answer is a must-have resource for companies that want a fresh approach to marketing and sales that is proven to generate more traffic, leads, and sales.

 

Inhalt

Foreword χν Introduction
xix
How to Build the Perfect They Ask You Answer Website 243
xx
The Fall
3
A Massive Buying Shift and the Blur Between Sales and Marketing
9
This Book Wont Work for You If
13
The Discovery of They Ask You Answer
17
They Ask You Answer Defined
21
Brainstorming the Questions You Are Asked Every Day
23
Creating a Culture of Video InHouse
179
Were All Media Companies and the Visual Sale
181
7 Videos That Will Immediately Impact Sales and Closing Rates
185
The 80 Percent Video
187
Bio Videos for Email Signatures
195
Product and Service Fit Videos
199
Landing Page Videos
203
Cost and Pricing Videos
207

The Ostrich Marketing Strategy
27
The CarMax Effect
29
The Discovery of The Big 5
37
Pricing and Cost Why We Must Talk About Money
39
How One Article About Money Generated
43
HighEnd B2B Technology
51
Problems How
59
An Equipment Financing
65
Versus and Comparisons
73
Reviews and Best in Class
81
The Impact of Discussing Competition
89
The Competition
101
How They Ask You Answer Saved River
107
The Impact of They Ask You Answer
111
A Dramatic Discovery
117
How One Remarkable Couple Changed
127
How to Use Assignment Selling to Avoid
135
How a Healthcare Startup Became
143
Implementation and Making It a Culture
149
How Block Imaging Embraced a Culture
155
Qualities to Look for
165
Measuring Return on Investment the Power of HubSpot and More
173
Customer Journey Videos
209
Claims We Make Videos
211
A More Human Approach to Direct Digital Communication
215
How to Hire an InHouse Videographer
221
Team BuyIn on Video Performance Tips and Long Term Success
229
How a Lifting and Rigging Company Became the Ultimate Example of They Ask You Answer Success and Culture
235
RealTime Conversations Are Changing How Theyre Asking and Were Answering
245
The Next Phase of Search Sales and the Way We Buy
255
Proper Homepage Design and Messaging
263
Obsess Over Honest Education
267
Premium Education
269
An Equal Mix of Textual and Visual Content
271
SelfSelection Tools
273
Social Proof
275
Site Speed
277
Your Questions Answered
279
How Long Will It Take They Ask You Answer to Work?
287
Are Content Marketing and They Ask You Answer Just Fads?
293
How Can I Keep My Team Engaged in the Content Process?
295
Ive Been Told If Were Not Adding Anything
301
End of Book Resources
313
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Autoren-Profil (2019)

MARCUS SHERIDAN is known for inbound and content marketing excellence. He is an international keynote speaker with a unique ability to excite, engage, and motivate live audiences. He also works with hundreds of businesses, helping them to become the most trusted voice in their industry. Marcus has been featured in multiple industry publications, including the New York Times, which featured Marcus as a "web marketing guru," and Forbes, which named Marcus one of 20 "Speakers You Don't Want to Miss" in 2017.

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