Seeing Systems: Unlocking the Mysteries of Organizational LifeBerrett-Koehler Publishers, 1995 - 208 Seiten Seeing Systems is the most accessible, penetrating book available on the dynamics of systems. In it, Barry Oshry explains why so many efforts at creating more satisfying and productive systems end in disappointment, and proposes an entirely new framework for dealing with human behavior. Oshry shows us how teams of top executives regularly fall into turf battles with one another; why organizational improvement efforts inevitably create tensions between the ""good"" cooperative workers and the ""bad"" resistant ones; how marriages seemingly ""made in heaven"" disintegrate. Oshry demonstrates how these breakdowns in organizations result from our blindness to the human systems of which we are a part. Finally, he shows how powerful, productive, and satisfying partnerships are created when we are able to recognize and stop these destructive ""dances,"" and create new ones in which we understand and are respectful of one another and can work in productive partnership. Seeing Systems takes us to a whole new level of understanding ourselves as human beings. |
Inhalt
Overcoming System Blindness | xi |
Seeing the Big Picture | 1 |
1 Pinball | 3 |
2 The Manager of the Heart | 4 |
3 The Mystery of the Swim | 7 |
4 Seeing the Local Picture | 9 |
5 Stuff Happens | 10 |
6 Seeing Context | 13 |
33 Seeing the Dance | 122 |
Seeing Patterns of Process | 129 |
34 Are You Sure You Have It All? | 131 |
The DBR Continued | 132 |
36 Relationship Breakdowns in a Nutshell | 137 |
Stuck on Differentiation | 138 |
38 The Success of a Business the Failure of Its Partners | 141 |
A Good Second Marriage | 144 |
7 The Truth About Jack | 18 |
8 Times Out of Time | 21 |
9 The TOOT Dilemma | 25 |
10 The Invisible Histories of the Swims We Are In | 28 |
A Society Tells Its Story | 30 |
12 Anthropology or Mick Gets Wiped Out | 37 |
Unraveling System History | 48 |
Seeing Patterns of Relationship | 51 |
14 What About All the Drama? | 53 |
15 The Dance of Blind Reflex | 54 |
16 Three Patterns of Relationship | 58 |
17 One Wakes the Other Sleeps | 60 |
18 The TopBottom Dance of Blind Reflex | 61 |
19 It Takes Two to Tango or Docs It? | 69 |
Transforming the TopBottom Dance | 71 |
21 The Universal Civics Course | 74 |
22 The EndsMiddle Dance of Blind Reflex | 78 |
Mutant in the Middle Space4 | 84 |
24 Organizations in the Middle | 87 |
25 The ProviderCustomer Dance of Blind Reflex | 89 |
The Mutant Customer | 93 |
27 Abused and Misused in the Space of Service | 95 |
28 The Web of Relationships | 99 |
29 How to Clean Sidewalks | 101 |
30 DominantDominated | 103 |
31 The Terrible Dance of Power | 111 |
32 The Sound of the Old Dance Shaking | 121 |
40 Help No Recovering Top Groups Sighted | 145 |
41 Advice for the Top Team | 146 |
Stuck on Individuation | 150 |
43 Alienation Among the Middles | 151 |
44 Can Alienated Middles Become a Powerful System? | 154 |
45 Mutant Middle Groups | 156 |
46 How to Create Powerful Middle Teams | 161 |
Stuck on Integration | 163 |
48 Immigrant Martha Has a Breakdown | 166 |
49 Where Is Everyone? A Mutant Bottom Group | 173 |
50 Power Is Managing Differentiation | 175 |
51 Creating Powerful Bottom Groups | 178 |
51 Huddlers and Humanists | 179 |
The Politics of Individuation and Integration | 182 |
54 The Politics of Gender | 184 |
55 Or Would You Rather Be an Earthworm? | 185 |
56 Differentiation Inquiry Warfare | 187 |
57 An Ode to Dedifferentiation | 190 |
Passive Political or Robust | 191 |
59 Robust System Processes | 192 |
Ballet Notes | 195 |
61 A Remarkable If Somewhat Premature Epiphany | |
The Next ActSeeing More | |
Notes | |
The Author | |
Andere Ausgaben - Alle anzeigen
Seeing Systems: Unlocking the Mysteries of Organizational Life Barry Oshry Eingeschränkte Leseprobe - 1996 |
Häufige Begriffe und Wortgruppen
agendas agerial Alienation Amebocytes Anthropologists Barry Oshry become Blind Reflex Bottom group Burdened Top coach complexity and responsibility create Customer Dance of Blind Daniel dealing decisions delivery develop differences Dominated Done-to earthworm Eddie Edgar Elite Ends/Middle Dance Ends/Middle relationships environment Ernest Evelyn experience fall feel group members GroupThink happen High-Power human Immigrants interaction invisible issues and conflicts Jack Low-Power Manager Martha meeting Mick Middle group Middle power Mutant Moment NANCY HANK National Training Laboratories old dance shaking Organization Workshop ourselves pattern pinball Power & Systems Power Lab Provider/Customer Relationship Breakdowns resistance responsible for resolving Robust System says share Slugs society sometimes story strategies stuff swim system members system processes talking there's things TIM ROGER tion TOOT Top and Bottom Top system Top/Bottom relationship transformation Turf Warfare unfold Universal Civics Course Unsupported vulnerability Warner Burke wipeout Workers
Verweise auf dieses Buch
Reframing Organizations: Artistry, Choice, and Leadership Lee G. Bolman,Terrence E. Deal Eingeschränkte Leseprobe - 2003 |